NDIS & Support at Home provider · Adelaide
My Centred Care supports people living with disability and older Australians to live well at home. From personal care and nursing through to cleaning, meals and getting out into the community — one team, one plan, built around you.
Prices agreed upfront
In writing, before we start
Practical, respectful support that follows your NDIS plan and your goals — whether that is building independence at home, staying connected socially, or getting the clinical care you need.
Explore NDIS supportsFor older AustraliansSupport at Home services funded through My Aged Care, so you can stay in the home you love for longer — help around the house, personal care, nursing and companionship.
Explore aged care supportMy Centred Care is an Adelaide-based provider delivering both NDIS supports and Support at Home aged care services. We were built on a simple idea: the person receiving support should be the one shaping it.
That means we take the time to understand your routine, your household and what "a good day" looks like for you — then we match you with workers who fit, and keep the same faces coming back. Our care managers stay close to every plan, and registered nurses provide clinical oversight where it is needed.
Your goals, your routine, your preferred workers. Care plans are written with you and reviewed as things change.
Worker screening, ongoing training and the same familiar team wherever possible — not a different stranger every visit.
AHPRA-registered Registered and Enrolled Nurses working within scope of practice, under proper clinical governance.
Prices are published and agreed in writing before services start. No routine admin fee, no surprise metro travel charges.
NDIS and Support at Home under one roof — useful for families supporting more than one person.
We work across the Adelaide metropolitan area, so support arrives on time and we know the community around you.
The National Disability Insurance Scheme (NDIS) is the Australian Government scheme that funds reasonable and necessary supports for people living with a permanent and significant disability. Funding is attached to you, not to a provider — so you choose who delivers your supports and how.
You can also find us and other registered providers through the NDIS Provider Finder.
Open the NDIS Provider FinderPersonal care, showering and dressing, medication prompting, morning and evening routines.
Cleaning, laundry, linen, meal preparation and general help keeping the home running.
Getting out to activities, groups, appointments, sport, shopping and community events.
Support to travel to appointments and activities, including transport in a staff vehicle.
Help understanding your plan, organising services and keeping everything joined up.
Registered and Enrolled Nurse services, care plan reviews and clinical oversight in the home.
Planned respite in the home or community so families and carers get a genuine break.
Light gardening and low-risk home maintenance to keep the home safe and accessible.
Support at Home is the Australian Government aged care program that funds services in your own home — replacing the old Home Care Packages and CHSP arrangements. After an assessment, you are given a level of funding and you choose an approved provider like My Centred Care to deliver the services in your plan.
Call My Aged Care on 1800 200 422 or apply online. They will ask some questions about how you are managing at home.
A free assessment (usually in your home) works out what help you need and which services you are eligible for.
You are notified of your approved services and funding. A contribution may apply based on a Services Australia income and assets assessment.
Send us your referral or assessment details. We meet you, agree a plan and prices in writing, and start support.
Not sure where you are up to? Send us a referral anyway — we will talk you through the next step at no cost.
Domestic assistance, general cleaning, laundry and meal preparation.
Showering, dressing, grooming, continence support and mobility assistance.
Registered and Enrolled Nurse visits, wound and medication support, care plan reviews.
A named care manager coordinating your services, reviews and paperwork.
Companionship, outings, groups, and support to stay connected to what you enjoy.
Shopping assistance and accompanied appointments, with transport where needed.
Low-risk upkeep that keeps the house and yard safe and manageable.
In-home and community respite so carers and family can take a break.
Effective 1 July 2026 · Version 1.1
These are the prices My Centred Care most frequently charges for Support at Home services. Prices include direct worker time, rostering, administration, supervision, compliance, insurance, quality management, standard provider travel within the Adelaide metropolitan area and a reasonable operating margin.
Download the full price listPDF · 112 KBStandard hours: Monday to Friday, 6:00am to 8:00pm, excluding public holidays.
| Service group | Service | Unit | Standard rate |
|---|---|---|---|
| Care Management | Care management | Per hour | $130.00 |
| Care Management | Restorative care management | Per hour | $150.00 |
| Clinical | Enrolled Nurse | Per hour | $150.00 |
| Clinical | Registered Nurse | Per hour | $175.00 |
| Clinical | Nursing assessment / care plan review by RN | Per hour | $180.00 |
| Independence | Personal care | Per hour | $110.00 |
| Independence | Social support / community engagement | Per hour | $110.00 |
| Independence | Shopping assistance | Per hour | $110.00 |
| Independence | Accompanied appointments / activities | Per hour | $110.00 |
| Independence | Respite support in the home / community | Per hour | $115.00 |
| Independence | Group social support / group community activity | Per participant / per hour | $35.00 |
| Everyday Living | Domestic assistance / general cleaning / laundry | Per hour | $100.00 |
| Everyday Living | Meal preparation | Per hour | $100.00 |
| Everyday Living | Home maintenance / light gardening | Per hour | $110.00 |
Scroll the table sideways to see all columns. Prices are GST inclusive where GST applies, and are confirmed in writing before services start.
Prices are discussed and agreed with each participant or representative before services commence, and recorded in the Service Agreement or written confirmation.
Routine administration and standard provider travel within the Adelaide metropolitan area are included in the listed service price and are not charged separately.
The standard minimum booking is 1 hour. After the minimum booking, services are generally billed in 15-minute increments unless otherwise agreed. Longer minimum bookings may apply for complex supports, weekends, public holidays or long-distance travel.
We ask for at least 24 hours’ notice to cancel or change a service. With less notice, or if the participant is not available at the agreed time and place, MCC may charge up to 100% of the scheduled fee where the worker cannot reasonably be redeployed. Nursing, group activities, transport and subcontracted services may require 48 hours’ notice. Fees generally do not apply for circumstances outside the participant’s reasonable control, such as unplanned hospitalisation or medical emergency.
You may be asked to pay a contribution depending on your Support at Home contribution assessment, the service type and how much service you receive. Rates are determined by an income and assets assessment through Services Australia, or the Department of Veterans’ Affairs where applicable. Participants generally do not contribute to clinical supports such as nursing care.
Parking, tolls, entry fees, tickets, meals, shopping items and requested cleaning products are not included unless stated, and are agreed before purchase. Household items, groceries, continence products, clinical consumables, equipment, assistive technology and home modifications are not included in hourly rates unless specifically agreed.
Where a self-managed participant chooses their own third-party provider or worker and MCC agrees to arrange or manage that service, an administration/overhead fee of up to 10% of the third-party price may apply. Any third-party price and overhead is agreed in writing before the service is confirmed.
Where MCC arranges an external provider or contractor to deliver an approved service on our behalf, this is discussed and agreed with you beforehand. MCC remains responsible for oversight of services delivered on its behalf.
MCC may require a risk assessment, care plan review, additional staff, RN oversight, specialist equipment or a quoted price before confirming complex or high-risk services.
MCC reviews published prices regularly so they stay consistent with Support at Home requirements, operating costs and applicable legislation. Where prices change, participants or representatives are notified in advance where required.
Prices are GST inclusive where GST applies. Government-funded aged care services may be GST-free depending on the service and funding arrangement.
All services are delivered in line with the Aged Care Code of Conduct, applicable Aged Care Quality Standards, MCC policies and procedures, staff scope of practice, worker screening requirements and clinical governance requirements where relevant.
Send the referral form below, email us or call. Anyone can refer — the person themselves, family, a carer, a support coordinator or a health professional.
We usually respond within one business day to understand what you need and confirm your funding situation.
We meet you (at home if you prefer), agree the supports, workers and prices, and put it in writing.
Services begin with a named care manager who stays in touch and reviews the plan as things change.
Have a no-obligation chat with our team. We will explain how NDIS and Support at Home funding works, what we can deliver, and what it would cost — before you commit to anything.
Complete the form and we will be in touch, usually within one business day. If it is urgent, please call us on 0477 716 815. You can refer yourself, a family member or a client.
